I am extremly surprise how easy the whole process was. Everything was explained very well and I always felt confident from the first step on. As an owner of a communication agency I am used to working with design agencies and freelancers. But I have to admit that I never got that much value for the money.
I have chosen the gold package for my logo and I can highly recommend this. Besides a personal contact from a 99designs account manager (should give their contact details) I was able to comment on all submitted proposals and I could see how all the designer took action on my input. You can never have that much of personal interaction with a designer if you work with a design agency or even a freelancer, unless you are investing much more money.
A great business model, a perfect process and careful execution. Congratulations!